Posts
How to Reset GD cORe
If you come across a site where the “Reauth” button is not working, or you are getting an error in core, the best course of…
Recently Added Plugins
The following is a list of recently approved plugins that have been added to features. Please take a look and familiarize yourself with the basics…
Images Not Displaying In Safari
Issue: When viewing a website in Safari images appear to be broken, missing or not loading. The problem can occur on iPhone, iPad or any…
Removing Beaver Themer Layouts
Due to an issue with new automation we need to remove Beaver Themer Layouts. These instructions will walk through how to remove them in bulk…
Event Tickets Plus – Switching to Tribe Commerce
On occasion we get a customer who wants to use the built in Tribe Commerce functionality rather than WooCommerce for their ticket sales. While we…
How to create a Summer Social Post
Download Files Download and unzip the Summer Social Post files here Add Fonts Click the Windows Icon on bottom left corner of screen Type in…
How to Hide the v3 reCAPTCHA Badge
Please note: It is NOT recommended that you hide the reCAPTCHA badge when in use. However, if the customer is insistent on removing the badge…
Critical Vulnerability Detected in WooCommerce
There was a security issue discovered in WooCommerce recently, they’ve already patched it so updating to the most recent version (v5.5.1) should resolve the issue….
How to fix a Critical Error on a Managed WooCommerce Site
The Managed WooCommerce platform requires that the Woo plugin be installed and active. When deleting WooCommerce to try to resolve a critical error the site…
How to Change the Author/Instructor in the free version of Tutor LMS
You may have noticed that you cannot change the author or instructor on courses in Tutor LMS, regardless of if the instructor is set up…
How to fix missing or broken CSS
If you come across a site where the styling is missing and looks like this: Or you see the following error: Please follow these steps…
Visual Editor in the PODs fields is not working
Does the site have PODs? Does the POD have a WSYWIG field? Does only the HTML editor work and not the visual editor? If you…
How to complete COVID update requests
Estimated Completion: 30 Minutes If you receive a request to update the exiting COVID information on a website, please check in the following site locations…
Smush Pro asking for login
If you come across the following message for Smush Pro, or if you notice that pro features are not active, please try the following steps….
GD cORe Update 3.1.1
We have a new update to GD cORe! This Version includes many performance geared updates New Features Added WP-Rocket config Enabled WebP in Smush Adds…
PODs giving an error
If you come across the following error when trying to add a new POD set up, please check to see if the plugin Gravity PDF…
Troubleshooting Critical Errors
What causes critical errors? In most cases critical errors are a result of a failed plugin update. This will result in the site becoming inaccessible and…
Website Optimization
Before starting optimization you need to update plugins using the outlined process HERE. [Estimated time: 45 minutes] Website optimization is more important than ever for our…
Excess Content: Layout Guidelines and Examples
There are two main scenarios when it comes to excess content: Too much content for a singular page — common scenario with standard sites where…
Customer Media Library
To streamline the customer experience, we have introduced the Customer Media Library, also referred to as Brand Book or Assets Library. The customer may now…
Printing Websites
I am sure you have had a customer request to have a print option on their website where the page will fit neatly onto a printed piece…
How to Submit a Site to be Recrawled by Google
Often, our customers will come to us saying they searched for their site on Google and it doesn’t show the right information. This is typically…
How to Remove a Background from a Photo Using Photoshop
One common and super simple way to make a site look more modern is to add images that have a transparent background. In this article…
How to create offset borders in Beaver Builder
This article will show you how to create offset borders around an image in beaver builder. This can also be done with CSS, but since…